WE use Fed Ex, and provide 100% tracking of your order.
Once your order has been completed we will send you a tracking code that you may used to track progress of your package.
Returns & exchange
After your order is placed, it is sent directly to our production facility. Because all SUFB Print orders are custom made to your specifications, it is not possible to make any changes if the production process has already begun.Send us a note and we will try to make it right – firstname.lastname@example.org, the sooner you contact us the better chance we will have of catching it. We strongly encourage you to double check your order before you submit it.
If we you wish to add to an existing order, we unfortunately do not combine orders for shipping. You will have to place a separate order, Thank You.
If you want to to order more than 5 ITEMS – reach out to one of our production co-ordinators for personalized care. When possible, we will try our best to bundle orders.
Otherwise shipping is free to anywhere in the Continental United States* and All of Canada**.
* Excluding – Alaska, Hawaii, Puerto Rico – the usual…
** Excluding NWT. and the Yukon for now…Sorry
I Just ordered! What Happens Now?
Once you have placed an order, you should receive order confirmation email from save us from boring.
It will detail terms of the transaction along with shipping information. Once an order is received, our stop process the order - and send it off printing. We will send you a confirmation email - once we have gone to print. The final email you receive from us, Will contain the tracking code you will need to attract your package.
How Long will I wait for my Custom Print to arrive?
Depending on how busy we are, we try to process your order within 24 hours of receiving, and ship it within 2 to 3 business days from are printing facility. After that it's all up to the shipping gods. Typically about 12 weeks - for most destinations in Continental United States and Canada.
When will I receive a TRACKING CODE for my order?
What's your item has been shipped from our facility - we will send you a FedEx tracking code.